At our firm we have always believed that the “plaintiff’s attorney” fills many roles. Not only as an attorney but as an advisor and friend. Obviously the first priority is to advocate with all one’s skills the client’s cause. The client is most often an individual who under normal circumstances could never afford the high quality of legal representation provided by the skilled personal injury attorney. The client is also usually experiencing the most traumatic event of their life. It has always been our philosophy that our attorneys must be both friend and advisor, for we are constantly called on to comfort the client as well as the client’s family. The attorney must see to it that the client receives all available insurance benefits and the best medical and rehabilitation services available.
Our partner, Howard Hershenhorn recently settled, at mediation, an extremely difficult personal injury case with regard to the liability of the defendant. The plaintiff was severely injured. Despite the many obstacles, we decided we would handle the case. Howard worked diligently on the case for years and was constantly there for his client. As a result of his efforts, a case we believed would proceed to trial with a good chance of an adverse verdict, was settled. Following the settlement, the client sent the following note to Howard:
“Hi Howard. I don’t know how to thank you for your commitment and determination. How fortunate for us to have found you…and that you believed in this case and agreed to take it. There’s no doubt on my mind that you did the best for us and the proof is on the outcome of last week’s meeting. You are a fantastic lawyer, as well as kind and compassionate. This is such a difficult journey. I appreciate how you and your team worked so diligently and at the same time protected us from enduring additional pain. Thank you on behalf of the boys too!”